Why Choose Us ?

• We have our overheads covered ...
  Why is this important to you? You will be surprised that in this industry, even bigger players - or rather, especially bigger players - with more customers than us have not hit break-even point. You don't have to worry whether we will stop operations to cut losses - because we aren't losing money.
  

• We have been around for 8 years ...
  Conventional statistics have shown that businesses that survived the first 2 years of their businesses will continue to operate. We found this to be true. Many web-hosting companies that had sprung up in the last 1-2 years have either closed down or stopped offering hosting as a service. Just ask your business associates - you're sure to find several whose website and email service was disrupted because their providers closed down. In today's consolidated web-hosting market, a relatively new player (less than 2 years in business) is unlikely to survive because a hosting company requires a substantial base of customers to pay for high infrastructure and specialized-labour costs.

• True PHONE support ...
  Are you willing to settle for 9am - 6pm (Mon-Fri) support? If you run into problems on Friday evening, are you willing to wait till Monday 9am?
  
  - How about talking to a lifeless voicemail?
  - How about sending urgent requests for help to an auto-responder - only to get a reply 1-2 days later?
  - How about being transferred from one staff to another until you get to talk to one (hopefully) that can solve your problem? (Pick up the phone and try talking to one of those large ISPs - you will get the idea.)
  - How about talking to sales representatives who have no idea what MX records, DNS, DNS Hosts and IP addresses are, and who can't really answer your questions? "uhmmm, I'm not really technical, let me get my engineer to call you back tomorrrow..."
  
  If you answered NO to the above, try our 8am - 11pm (7 days a week!) non-emergency phone support. You can call us 11pm - 8am for emergency support too. Get help when you need it, not when your hosting provider feels like giving it.

• Quick email response - if you prefer email ...
  If you prefer to go the "electronic" way, send us an email at support@hosting.com.sg. Our average response time is 2 hours or less. Don't take our word for it - check it out. And best of all, we don't force you to use email, use our phone support at your convenience.
  

• Longest Sales Hotline hours in town!
  From 8am - 11pm DAILY (yes, Monday-Sunday!), you can register your domain name, setup your website, or talk to us on your website design needs. If you are running your site on the side, you probably don't have time to call us during regular office hours.

• Powerful & Flexible Hosting Control Panel ...
  Everyone says they have a control panel that allows you to configure "something"? BUT what can it configure? BUT how good is it? We have dedicated software programming resources to customize our hosting control panel to give you ultimate flexibility. We don't buy off-the-shelf control panel technology as they are restricted in functionality.

• Continual Upgrades ...
  We have been continually upgrading our control panel software and other services since we started. When you sign up with us, it is the beginning of a business purchase that gets better all the time. We have been in business long enough to know that if we don't serve your needs, we will lose your business to someone who does. Browse our website thoroughly - does ours feel like a "shop" you are comfortable buying your "goods" from?

• Unlimited Data Transfer.
  Forget about supposedly "cheap starter packages" which gives a "whopping" 500MB data transfer a month. 500MB sounds like a lot, but it works out to 3MB per staff each day if you have 5 staff. It's not even sufficient for your email needs, let alone the hundreds of visitors that you are hoping to attract to your website.
  
  And you can't even be sure whether the traffic count is accurate; unlike a handphone, you have no way to verify that someone really visited your website! At least on some handphone providers, you have 10 seconds to say "wrong number" and hang up without extra charges. And what if you run up a $1,000 bill for that month due to high "browsing" traffic that brought you zero sales? Why should you pay for extra usage you cannot measure, cannot verify, cannot justify, and possibly cannot budget for?
  
  You will end up paying a small fortune for the extra usage. Remember your old ISP dial-up account? 10 hours for $10/mth? Sounds really cheap - until you clock 40 hours in a month and end up paying S$100/mth ($3 per additional hour). Settle for peace of mind with unlimited usage from iLABS!

• Small Businesses & Large Corporations alike use our services
  We are inexpensive enough for the small shops, and reliable enough for the big guys. Without saying, any business whose size falls between naturally fits the bill. And more importantly, the bill fits them. Where else do you find this ultimate combination?

• Get Advice on Best Practices.
  As one of the earliest web-hosting companies, we have acquired a significant knowledge base to advise you on best practices - both technical and business aspects - when it comes to the Internet.

• "Hosting" is our CORE Business ...
  If it is our core business, you know we have to be among the best in this industry to survive. And we have done so for the last 8 years...

• All these at NO PREMIUM.
  You may think premium and convenient service commands a high price. With economies of scale - we can offer you our hosting package starting from just S$20 per month (yes, unlimited data transfer and the full works) - less than your personal handphone bill. See our packages.

( 8 am - 11 pm, Mon-Sun )
 
18 Jalan Masjid
#B1-05
Singapore 418944

sales@hosting.com.sg

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